Our Reviews

Mark C|2022 GMC Savana

Confirmed Service Customer

9/9/2025

A Dealership should not charge for diagnostics if a person is going to there there car repaired at that specific location, I never have paid that

9/10/2025

We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.

Business Response

HANSON, KY

Craig H|2023 Chevrolet Malibu

Confirmed Service Customer

9/25/2025

Very professional and fast.

9/26/2025

Hi there, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

HOPKINSVILLE, KY

Christine M|2025 Chevrolet Equinox

Confirmed Service Customer

10/17/2025

Love this dealership!

10/18/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

OAK GROVE, KY

Carolyn C|2026 Chevrolet Equinox

Confirmed Sales Customer

9/12/2025

My sales representative Janel was great. She was knowledgeable and really made the buying process easy.

TAWANNA ADKINS

9/13/2025

Hi, we're happy you found our staff to be so supportive during your experience here at Patriot Chevrolet GMC! We sincerely value your business and look forward to your next visit. Take care!

Business Response

HOPKINSVILLE, KY

Thomas D|2022 Buick Encore

Confirmed Service Customer

9/25/2025

Very friendly staff.

9/26/2025

Thank you for your kind review about our staff! We hope to be of service to you again in the future. Take care!

Business Response

HERNDON, KY

Bynarozelle M|2023 Chevrolet Traverse

Confirmed Service Customer

9/27/2025

My experience was excellent!

9/28/2025

Hello, we're glad to hear you enjoyed your visit. We hope to be of service to you again in the future. Best wishes, Patriot Chevrolet GMC

Business Response

CLARKSVILLE, TN

Terry S|2022 Chevrolet Malibu

Confirmed Service Customer

10/30/2025

It would be nice to have new tires stocked in warehouse at dealer, When scheduled service was told that they would have estimate for new set of tires and they did. But tires would not be there until the next week. My time is limited so I went to another store and had tires installed.

10/31/2025

We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.

Business Response

ST CHARLES, KY

Troy M|2026 GMC Acadia

Confirmed Sales Customer

11/10/2025

Megan was absolutely amazing and we appreciate all she has done.

MEGAN BURNHAM

11/10/2025

Megan will be overjoyed to see your kind words! She puts her heart into every interaction, and it’s clear she made a great impression. We’re so grateful for your appreciation — and we’ll be here to make your next visit just as wonderful.

Business Response

WOODLAWN, TN

Tony H|2026 GMC Terrain

Confirmed Sales Customer

11/19/2025

Mike Smith 9Big Mike) and Paco are THE BEST. They are both down to earth guys that speak to you and listen to you like you're a real person. Not just a number or a dollar sign like other salespeople. If you're in the market I highly recommend you go see Mike or Paco!

MICHAEL SMITH

11/20/2025

Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!

Business Response

HOPKINSVILLE, KY

Brian D|2016 GMC Canyon

Confirmed Service Customer

9/11/2025

Service was performed timely

9/12/2025

We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!

Business Response

CADIZ, KY

Michelle M|2021 Chevrolet Equinox

Confirmed Service Customer

10/21/2025

The staff was friendly and had my car ready within an hour. I was disappointed that I have been there multiple times for oil changes and was never told that I had 2 free oil changes available from GM. It wasn’t until we took it to another dealership out of town that they told us it was free and we still had 1 more free oil change. I had to ask about it when I was in as they never mentioned it to us at Patriot.

10/22/2025

Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.

Business Response

GREENVILLE, KY

Alton L|2012 Chevrolet Traverse

Confirmed Service Customer

11/5/2025

Professional staff, detailed scope of work needed, no sales pitch of extra services, only what I asked for. Love it

11/6/2025

Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!

Business Response

HOPKINSVILLE, KY

James C|2026 Chevrolet Silverado 2500 HD

Confirmed Sales Customer

11/14/2025

Brandon was so nice and easy to do a deal with. The GM came out and made sure we lived the truck and Brandon went above and beyond to make my kids happy while we signed the documents

BRANDON OPPELT

11/15/2025

We're pleased to know we have been able to exceed your expectations and really help you out! Congratulations on your new vehicle, James! Please don't hesitate to reach out to us if there's anything more we can do! Best wishes, Patriot Chevrolet GMC

Business Response

CLARKSVILLE, TN

Cody W|2016 Chevrolet 1500 Silverado

Confirmed Service Customer

11/20/2025

We took our vehicle in for repairs and left with more repairs than we started with

11/21/2025

We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.

Business Response

HOPKINSVILLE, KY

Iris G|2026 Chevrolet Trailblazer

Confirmed Sales Customer

12/6/2025

No pressure just nice guys

MICHAEL SMITH

12/7/2025

Hi, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!

Business Response

HOPKINSVILLE, KY

Lewis L|2021 Chevrolet 1500 Silverado

Confirmed Service Customer

9/25/2025

Service department is excellent. Friendly and knowledgeable staff.

9/26/2025

Hi there, thank you; we appreciate your feedback! We want to sincerely thank you for choosing Patriot Chevrolet GMC and we hope to see you again soon!

Business Response

HOPKINSVILLE, KY

Sharon S|2025 Chevrolet Colorado

Confirmed Sales Customer

10/8/2025

I think I should have gotten the 2.9% instead of getting the 9 point to something percent finance charging also there were a couple of the things that I was did not receive and I should have

10/9/2025

Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.

Business Response

CADIZ, KY

Susan H|2023 Buick Encore GX

Confirmed Service Customer

10/9/2025

Friendly people to deal with

10/10/2025

Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us. We truly appreciate your support and look forward to serving you again!

Business Response

HOPKINSVILLE, KY

Brian H|2025 GMC Sierra 2500 HD

Confirmed Service Customer

10/28/2025

Great service dept

10/29/2025

Hi there, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

PRINCETON, KY

Joe L|2018 GMC Acadia

Confirmed Service Customer

11/3/2025

Cynthia was very helpful and knowledgeable.

11/4/2025

Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!

Business Response

HOPKINSVILLE, KY

Gary H|2018 Chevrolet Traverse

Confirmed Service Customer

11/12/2025

Service was excellent, and the work was done in a reasonable amount of time

11/13/2025

We’re glad your service experience was smooth and timely! Ensuring excellent work with efficiency is always our goal, and we look forward to seeing you again for the same reliable care in the future.

Business Response

HOPKINSVILLE, KY

Joshua D|2026 Chevrolet Traverse

Confirmed Sales Customer

1/2/2026

Super easy to work with and very open, informative,

GARY SMALE

1/3/2026

Hi, we are so happy to read such a great review about Patriot Chevrolet GMC! We can't wait to see you again, have a great day.

Business Response

FORT CAMPBELL, KY

Morris S|2026 GMC Sierra 1500

Confirmed Sales Customer

1/8/2026

"My experience at your dealership was excellent from start to finish. I came in looking for a specific truck model and was immediately greeted by Jason Blair. He was incredibly knowledgeable, listened actively to my needs, and helped me find the perfect vehicle without any pressure. The negotiation and paperwork process with Cortez in the finance department was smooth and fast; he clearly explained all the options and helped me secure an affordable payment plan. The entire team was professional, transparent, and made what is typically a stressful process very enjoyable. I highly recommend this location."

JASON BLAIR

1/9/2026

Thank you for this outstanding and detailed review of your experience with our team. We’re thrilled Jason and Cortez made the process smooth, transparent, and enjoyable, and we truly appreciate your strong recommendation.

Business Response

OAK GROVE, KY

Brian H|2025 GMC Sierra 2500 HD

Confirmed Service Customer

8/25/2025

Great people

8/26/2025

Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. Have an amazing day!

Business Response

PRINCETON, KY

William B|2024 GMC Sierra 1500

Confirmed Service Customer

11/19/2025

Need to get an oil change and tires rotated. I got the oil changed per the 6.2L recall plus two more updates. Did not get the tires rotated, will get them next time I hope.

11/20/2025

Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. Have an amazing day!

Business Response

HOPKINSVILLE, KY

John S|2024 Chevrolet Silverado 1500

Confirmed Service Customer

1/6/2026

Outstanding service

1/7/2026

Hi there, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

CLARKSVILLE, TN

Bobby K|2026 GMC Terrain

Confirmed Service Customer

1/14/2026

AMANDA WAS EXTREMELY AS ALWAYS.

1/16/2026

Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!

Business Response

CADIZ, KY

Donald V|2024 GMC Sierra 3500 HD

Confirmed Service Customer

9/10/2025

Your receptionist was very polite and explained everything in detail.

9/11/2025

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Patriot Chevrolet GMC. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

Business Response

HOPKINSVILLE, KY

Terry R|2023 Chevrolet Tahoe

Confirmed Service Customer

9/12/2025

Courteous & helpful staff wiho help the process with scheduling efficiency..

9/13/2025

Our staff is committed to providing each of our clients with the best automotive experience! We're looking forward to your next visit with us!

Business Response

HOPKINSVILLE, KY

Richard G|2022 Chevrolet 2500HD Silverado

Confirmed Service Customer

9/19/2025

Both of the sales men were just Great!!!

9/20/2025

Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!

Business Response

HOPKINSVILLE, KY

Elizabeth H|2023 Buick Encore GX

Confirmed Service Customer

12/18/2025

It was great, I even got an appointment the same day. The service was done right on time. All the employees are so courteous and inform you about the service being done. I would recommend Patriot to anyone.

12/19/2025

Wow, we're glad you had such a wonderful experience with us! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

Business Response

HOPKINSVILLE, KY

Terry R|2023 Chevrolet Tahoe

Confirmed Service Customer

12/31/2025

Great customer service

1/1/2026

Hello, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

HOPKINSVILLE, KY

Thomas V|2019 GMC 1500 Sierra

Confirmed Service Customer

1/25/2026

All good

1/27/2026

Your satisfaction is our top priority. We do hope we can be of assistance in the future. Take care!

Business Response

PEMBROKE, KY

DARRIN T|2026 GMC Sierra 1500

Confirmed Sales Customer

2/17/2026

Great sales staff. Met my every need

RICHARD R

2/18/2026

We appreciate your generous praise of our sales staff. It’s wonderful to know they met your every need.

Business Response

DOVER, TN

Lester B|2023 GMC Sierra 1500

Confirmed Service Customer

3/12/2026

Amanda and Zach and all their staff are very great people at patriot Chevrolet

AMANDA WILLIAMS

3/12/2026

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review!

Business Response

BUCHANAN, TN

Joseph D|2025 GMC Sierra 1500

Confirmed Service Customer

3/24/2026

First the people were friendly and courteous. The issue is the engine blew up in my truck, with 7000 miles on it. It took over 2 months to get it repaired. This was excessive amount of time IMO, and no loaner vehicle was available. In the beginning, the issue was not having a replacement engine; while checking on the truck progess, they didn't even know the engine arrived. Next was lack of mechanic was the next "reason" and that others were ahead of me. When I inspected my truck, I found a few scratches on the front fender, which had to be made during the repair work.

AMANDA WILLIAMS

3/24/2026

We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.

Business Response

LEWISBURG, KY

Jeff L|2024 GMC Yukon

Confirmed Service Customer

1/16/2026

This was the fourth time I’ve had my vehicle there to address the same issue. It may be some better, but it is still not working as it should. The radio still cuts out for no reason for short period of time and I’m not sure if the GPS issue was fixed or not as I have not had to use my GPS since it was “repaired“. This is one customer who is very annoyed and frustrated. My 2019 Yukon was fantastic but the 2024 Yukon continues to have the same issue without resolved. The positive about the visit was the courteousness of the service advisor.

1/16/2026

Thank you for sharing your feedback. It is important to us that we satisfy every customer, and we appreciate you bringing this issue to our attention. We are concerned about this issue and would like the opportunity to address it. Please be sure to contact us at your earliest convenience. We look forward to speaking with you.

Business Response

HOPKINSVILLE, KY

Paula K|2024 Chevrolet Blazer

Confirmed Service Customer

1/16/2026

Always great service and super friendly and helpful

1/16/2026

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any questions about your vehicle.

Business Response

CLARKSVILLE, TN

Charlisa D|2026 Chevrolet Traverse

Confirmed Sales Customer

1/24/2026

Rich was an absolute legend, he was able to work with me and did not rush the process. Made the entire car buying experience such a breeze.

RICHARD HALLUM

1/26/2026

Wow, we're glad you had such a wonderful experience with us! Our staff is committed to providing each of our clients with the best automotive experience! Congratulations on your new vehicle, Charlisa! We look forward to helping again in the future. Take care!

Business Response

CLARKSVILLE, TN

MILO H|2026 Chevrolet Colorado

Confirmed Sales Customer

2/14/2026

All the people were very friendly and helpful and did what was need to find the truck I was looking for. I will go back when I need a new one.

GARY G

2/15/2026

We are very happy we could provide you with a positive experience! We want to sincerely thank you for choosing Patriot Chevrolet GMC and we hope to see you again soon!

Business Response

HERNDON, KY

Rober D|2024 GMC Terrain

Confirmed Service Customer

2/20/2026

Very polite and efficient Didn’t wait long at all

AMANDA WILLIAMS

2/21/2026

Hi, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

HOPKINSVILLE, KY

Steven S|2025 Chevrolet Silverado 1500

Confirmed Service Customer

3/6/2026

I was running late for my scheduled appointment. They were still able to get me in and out in no time. I really appreciate the customer service. 10 out of 10.

AMANDA WILLIAMS

3/7/2026

Hello, we are glad we could help! We hope to be of service to you again in the future. Take care!

Business Response

HOPKINSVILLE, KY

John C|2018 Chevrolet 1500 Silverado

Confirmed Service Customer

3/30/2026

The service was excellent I wished I had known upfront about cost for just an oil change without a tire rotation vs an oil change with tire rotation. I also didn’t like the 3% charge for using a bank card. I have always serviced my truck and never have I had to pay a service charge for using a bank card till now. I have used the same dealership for over 11 years.

WAYNE RICHARDSON

3/31/2026

Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.

Business Response

PEMBROKE, KY

Mike N|2024 Chevrolet Silverado 1500

Confirmed Service Customer

12/12/2025

Courteous personnel and timely service

12/13/2025

Hi, thank you for taking the time to leave a review for us at Patriot Chevrolet GMC! We're looking forward to your next visit!

Business Response

HOPKINSVILLE, KY

Deborah B|2018 GMC Canyon

Confirmed Service Customer

12/12/2025

why don't I get any coupon from you

12/13/2025

Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.

Business Response

PRINCETON, KY

Allen R|2025 GMC Sierra 2500 HD

Confirmed Sales Customer

12/31/2025

Fast and easy process just like before. I’m a repeat customer and will continue to be! These guys are great.

MICHAEL SMITH

1/1/2026

Wow, reviews like this give us motivation and help us ensure we provide high-quality care. We are always more than happy to assist you if anything else comes up. Take care!

Business Response

HOPKINSVILLE, KY

ANGELA A|2026 Chevrolet Trax

Confirmed Sales Customer

2/17/2026

My salesman was so nice answering my question I told him what i wanted and he delivered

GARY G

2/17/2026

Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!

Business Response

CLARKSVILLE, TN

Jerry W|2015 Chevrolet 1500 Silverado

Confirmed Service Customer

3/5/2026

Prompt, excellent service. Kept us updated on the problem and progress.

NICHOLAS HANCOCK

3/6/2026

We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!

Business Response

MADISONVILLE, KY

MICHELLE F|2026 Chevrolet Trax

Confirmed Sales Customer

3/10/2026

Everyone was super nice and super helpful

JOE J

3/10/2026

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review!

Business Response

CLARKSVILLE, TN

Susan R|2017 Chevrolet Corvette

Confirmed Service Customer

3/27/2026

While it took longer to do the work on my car, I am happy with the work done. I am especially happy with Amanda. There was great communication with her. When it came time to pay my bill, she asked me about GM loyalty points. I didn't know i even had points. I was able to pay most of the bill with my points. Thanks Amanda!!! You are looking out for your customers and I appreicate it.

AMANDA WILLIAMS

3/28/2026

We sincerely appreciate your detailed and thoughtful feedback. While we understand the wait was longer than expected, we are so glad Amanda’s excellent communication and attention to your loyalty points made a positive difference. We look forward to continuing to look out for you on every visit.

Business Response

HOPKINSVILLE, KY

Billy S|2024 Buick Enclave

Confirmed Service Customer

4/2/2026

wait time a little longer than expected

4/3/2026

Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.

Business Response

CLARKSVILLE, TN

Caratha B|2026 GMC Terrain

Confirmed Sales Customer

10/24/2025

Mike Smith did an awesome job with the sale. He was knowledgeable and attentive to the needs of desired.

MICHAEL SMITH

10/25/2025

We want all our clients to have a comfortable and stress-free experience with us! We do hope we can be of assistance in the future. Take care!

Business Response

HOPKINSVILLE, KY

Chandler W|2022 Buick Encore GX

Confirmed Service Customer

11/6/2025

Nice people

11/7/2025

Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!

Business Response

TRENTON, KY

Mark M|2004 Chevrolet Silverado 2500 Crew Cab

Confirmed Service Customer

11/9/2025

Fast service but wasn’t expect $115 dollars for oil change.

11/10/2025

Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.

Business Response

HOPKINSVILLE, KY

Newton R Iii B|2025 GMC Sierra 2500 HD

Confirmed Service Customer

12/10/2025

Pleasant and on time!,,

12/11/2025

Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!

Business Response

HOPKINSVILLE, KY

Evelyn B|2018 GMC Canyon

Confirmed Service Customer

1/7/2026

Great

1/8/2026

Hi, your feedback and high star rating mean a lot to us. Feel free to reach out to us if you need anything. Have a wonderful day!

Business Response

HOPKINSVILLE, KY

Melissa R|2025 GMC Sierra 1500

Confirmed Service Customer

1/16/2026

When I pulled up to the service department. Nick immediately greeted me. My service and issues I was having with my truck we’re handled promptly. Everyone was so nice and friendly.

1/17/2026

Thank you for your kind words! We’re thrilled that you had a positive experience with our team. Your satisfaction is important to us, and we look forward to serving you again in the future!

Business Response

CLARKSVILLE, TN

Bentley B|2024 GMC Yukon

Confirmed Service Customer

1/23/2026

great

1/24/2026

Hi, thank you for the high star rating and for the review! We do hope we can be of assistance in the future. Take care!

Business Response

MADISONVILLE, KY

William L|2022 Chevrolet 1500 Silverado LTD

Confirmed Service Customer

3/17/2026

Yall took care of me

WAYNE RICHARDSON

3/18/2026

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Patriot Chevrolet GMC. If you have any further questions, please give us a call. We're always happy to help!

Business Response

HOPKINSVILLE, KY

DAVID P|2026 Chevrolet Trax

Confirmed Sales Customer

4/22/2026

I had great customer service experience with Jason he and the rest of people there at dealership went out of their way to get a great deal on this new vehicle

JASON J

4/22/2026

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review!

Business Response

CLARKSVILLE, TN

Joseph U|2025 GMC Acadia

Confirmed Service Customer

12/17/2025

Was great.

12/18/2025

Hi, thank you for the high star rating and for the review! We do hope we can be of assistance in the future. Take care!

Business Response

OAK GROVE, KY

Matthew B|2026 GMC Terrain

Confirmed Sales Customer

12/30/2025

Everyone was very helpful and friendly. The buying experience was easy and pleasant. Definitely recommending to friends and family.

BRANDON OPPELT

12/31/2025

Thank you for the kind and encouraging words. We’re delighted your buying experience was easy and pleasant, and we truly appreciate the recommendation.

Business Response

ADAIRVILLE, KY

Melanie J|2025 GMC Yukon

Confirmed Service Customer

1/13/2026

Great

1/14/2026

Hi, thank you for the high star rating and for the review! We do hope we can be of assistance in the future. Take care!

Business Response

HOPKINSVILLE, KY

Jerry W|2024 Chevrolet Trax

Confirmed Service Customer

2/25/2026

Excellent service. Prompt

NICHOLAS HANCOCK

2/25/2026

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any questions about your vehicle.

Business Response

MADISONVILLE, KY

James E|2020 Chevrolet 1500 Silverado

Confirmed Service Customer

3/7/2026

Well, I get a oil change and a tire rotation and I probably should’ve checked before I left the dealership because it’s happened before so I get home and think about it and I’ll raise my hood just to see if they top off my fluids also like they’re supposed to and low and behold they did not and this is the second time this is happening. I’ve had talks with managers and other people about this situation in the service department and the dealership I bought this truck brand new in 2020 and I expect when I take this vehicle that it should be getting top-notch Care and I shouldn’t have to worry about anything and every time I go to get it serviced there I feel like something‘s gonna not get done right so just disappointed. I hate to be like this, but you I do own an expensive vehicle and I feel like it should be taking better care of thank you.

NICHOLAS HANCOCK

3/8/2026

We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.

Business Response

HOPKINSVILLE, KY

MARY W|2026 Chevrolet Traverse

Confirmed Sales Customer

4/27/2026

Starting off, The new General Manager brought faith in Patriot Chevrolet. Ask and fulfill the promise to rectify A promise on my last purchase with the last general manager. Thank YOU again Sean. Now for the sales associates Essie who brought me back to the table to purchase another vehicle, which brought us both to Jason desk. Thank YOU both. As for the finale at Patriot Chevrolet I met Mike from finance. Went over and finalize the deal. This is the Patriot Chevrolet I knew back in the year 2000. Thank you for restoring the name “Patriot Chevrolet”

ESSIE E

4/28/2026

This heartfelt and detailed feedback is truly valued. Sean’s leadership along with Essie, Jason, and Mike’s teamwork created a meaningful and positive experience, and we are grateful for the trust you have placed in us moving forward.

Business Response

CLARKSVILLE, TN

Merle P|2025 GMC Sierra 1500

Confirmed Sales Customer

10/26/2025

it was great quick and

JASON BLAIR

10/27/2025

Merle Perkins, thanks again for taking the time to leave us this information about your recent visit. If you're ever in need of more help, please let us know!

Business Response

CLARKSVILLE, TN

Alton L|2012 Chevrolet Traverse

Confirmed Service Customer

11/18/2025

Fixed my vehicle in a timely manner. Responsive and knowledgeable staff.

11/19/2025

Thank you for recognizing our timely repairs and responsive, knowledgeable staff—support like that is exactly what keeps your vehicle and your confidence moving forward.

Business Response

HOPKINSVILLE, KY

Thomas C|2025 Chevrolet Silverado 2500 HD

Confirmed Service Customer

11/25/2025

Very good

11/26/2025

Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. Have an amazing day!

Business Response

CAMDEN, NY

Pedro R|2025 GMC Sierra 1500

Confirmed Service Customer

11/25/2025

Quick service

11/26/2025

We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!

Business Response

DALLAS, TX

Diane U|2026 GMC Terrain

Confirmed Sales Customer

11/25/2025

Mike was wonderful to work with. He helped us in so many ways on getting me the perfect price and getting my car sent over by another dealership that I really wanted fast!

MICHAEL SMITH

11/26/2025

Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!

Business Response

MADISONVILLE, KY

Brandon P|2025 GMC Sierra 1500

Confirmed Sales Customer

12/13/2025

Was friendly and welcoming as well got me in a vehicle I like.

MICHAEL SMITH

12/14/2025

We’re glad you felt welcomed and found a vehicle you really like. Thank you for the encouraging feedback, and enjoy every mile ahead.

Business Response

DAWSON SPRINGS, KY

Tyler B|2016 GMC 1500 Sierra

Confirmed Service Customer

4/25/2026

It was amazing

NICHOLAS HANCOCK

4/26/2026

We appreciate your wonderful review! It is great to hear you had an amazing experience. We look forward to making your next visit just as enjoyable.

Business Response

HOPKINSVILLE, KY

Brian C|2026 GMC Sierra 1500

Confirmed Service Customer

4/29/2026

My Service was excellent! The Service Advisor was very courteous and professional!

AMANDA WILLIAMS

5/1/2026

Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!

Business Response

CLARKSVILLE, TN

Evelyn B|2018 GMC Canyon

Confirmed Service Customer

5/7/2026

Fine

HOPKINSVILLE, KY

Jeff L|2024 GMC Yukon

Confirmed Service Customer

6/3/2026

Everything went fine. The only reason I rated it four instead of five was the fact that this was the fifth time that I’ve had a vehicle in for the same problem. Hopefully it is taken care of at this point.

HOPKINSVILLE, KY

Charles W|2022 Chevrolet 1500 Silverado

Confirmed Service Customer

10/7/2025

Happy with the wait time.

10/8/2025

Thank you! We always value hearing from our clients, and we’re thrilled to know you had such a positive experience with us. Thank you for taking the time to leave a review—it means a lot to us!

Business Response

HOPKINSVILLE, KY

Dana M|2024 Chevrolet Traverse

Confirmed Service Customer

10/19/2025

cynthia is simply the best! She explains everything and gets you taken care of in the time she said she would. Awesome service

10/20/2025

Hello, we're happy to hear you had such a positive experience with our staff! We look forward to helping again in the future. Take care!

Business Response

HOPKINSVILLE, KY

Bentley B|2024 GMC Yukon

Confirmed Service Customer

10/22/2025

great service and timely

10/23/2025

We appreciate your kind words! Providing great, timely service is exactly what we strive for each day, and it’s so nice to hear that reflected in your experience. We look forward to serving you again soon with the same level of care and efficiency!

Business Response

MADISONVILLE, KY

Bobby K|2026 GMC Terrain

Confirmed Sales Customer

10/22/2025

No problems.

RICHARD HALLUM

10/23/2025

No problems — that’s music to our ears! We’re glad everything went smoothly and appreciate you taking the time to share. We’ll be here to make sure your next visit goes just as effortlessly!

Business Response

CADIZ, KY

Brian B|2026 Chevrolet Equinox

Confirmed Service Customer

10/29/2025

The service was great and done in a friendly environment!

10/30/2025

Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!

Business Response

HOPKINSVILLE, KY

Deangela C|2025 GMC Sierra 1500

Confirmed Service Customer

12/8/2025

Service was easy to schedule, completed quickly and hassle free.

12/9/2025

We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!

Business Response

CLARKSVILLE, TN

Paulette G|2017 Buick Envision

Confirmed Service Customer

12/10/2025

Wayne was an exceptional service rep. Helped select the best appt time. Text notification of my car ready. Courteous and professional 5+ Stars.

12/11/2025

Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!

Business Response

ELKTON, KY

ANDREW J|2026 GMC Canyon

Confirmed Sales Customer

2/22/2026

Rich did an excellent job

RICHARD R

2/23/2026

Our team is committed to providing every client with an excellent automotive experience. Thank you for recognizing the staff who made yours a great one! We look forward to assisting you again in the future.

Business Response

CLARKSVILLE, TN

Kim P|2024 Buick Encore GX

Confirmed Service Customer

6/19/2026

Very good and politely and try to help all she could ty

ELKTON, KY

Christopher C|2026 GMC Yukon XL 1500

Confirmed Service Customer

7/8/2026

No issues

HOPKINSVILLE, KY

Yessenia G|2023 Chevrolet Tahoe

Confirmed Service Customer

7/23/2026

I had some bow ties installed and am not satisfied with how they came out. I asked to check and adjust was told that’s how they go. But you can clearly see it’s on wrong.

FORT CAMPBELL, KY

Sean R|2022 Buick Enclave

Confirmed Service Customer

7/29/2026

Excellent service as usual!

CLARKSVILLE, TN

DAVID K|2026 Chevrolet Trax

Confirmed Sales Customer

8/5/2026

We got the car we wanted and were happy with it. I traded in my two Malibu's to get this and it worked but I guess in ways was also not your typical trade. I still have a $5,000 check im waiting on and that makes me nervous some. Would have thought I would have received it same day I did trades and bought new car. I had a salesman named Trent Sexton who I thought did pretty good job and has also reassured me that my check will be coming soon and waiting on bank. I wanted and expected military discount of $500. Its not good business that you have to do this online yet almost every other part of the car buying process is in person with documents being signed and shown. I brought my military separation paperwork (DD-214) with me but even though I had this it meant nothing. GM YOU NEED AND CAN CHANGE THAT. STOP MAKING IT DIFFICULT BY HAVING TO SUBMIT ONLINE! Lastly the finance guy try to put alot of pressure on me to get extended warranty. I had no interest in this but he wanted to keep talking to me about this while I was on phone trying to get proof of insurance. That was rude and annoying. At the end when it was time to sign contract this same guy had automatically included $1,500 in gap insurance which I didn't want or request. He was trying hard to drive up price as much as possible which I didn't appreciate. I rate this dealership as about average with room for improvement in a few areas.

CLARKSVILLE, TN

Timothy L|2021 Chevrolet 1500 Silverado

Confirmed Service Customer

4/30/2026

Everyone was friendly. Truck wasn't done when I was dropped off to pick it up. But I understand stuff happens.

WAYNE RICHARDSON

5/2/2026

Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.

Business Response

HOPKINSVILLE, KY

JANNA L|2026 Chevrolet Traverse

Confirmed Sales Customer

6/5/2026

Very friendly and great to work with.

CROFTON, KY

JOSEPH S|2026 Chevrolet Colorado

Confirmed Sales Customer

6/18/2026

A really painless experience.

DAWSON SPRINGS, KY

Bobby K|2026 GMC Terrain

Confirmed Service Customer

6/18/2026

Amanda was extremely nice and helpful.

CADIZ, KY

Nancy A|2021 GMC Terrain

Confirmed Service Customer

7/1/2026

Fast and easy

HOPKINSVILLE, KY

Jayson E|2026 GMC Sierra 1500

Confirmed Service Customer

7/14/2026

I called about an oil change and was able to make an appointment the next day. I was very pleased with how quick I was able to make an appointment and that the oil change was done quickly.

HOPKINSVILLE, KY

Frank A|2025 Chevrolet Equinox

Confirmed Service Customer

7/26/2026

great service

TRENTON, KY

Shawnah R|2022 Chevrolet Suburban

Confirmed Service Customer

7/26/2026

The service department is fantastic.

HOPKINSVILLE, KY

BARBARA P|2026 Chevrolet Trax

Confirmed Sales Customer

7/31/2026

Quantitative was great to deal with.

HOPKINSVILLE, KY

Peggy H|2021 GMC Yukon

Confirmed Service Customer

1/26/2026

Been in service schedule for 6 weeks. Waiting on parts. Took Vehicle in as scheduled. Got a call not all parts were received and would be 4 more months. Hard to believe the parts weren’t opened and checked prior.

1/28/2026

Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.

Business Response

HOPKINSVILLE, KY

Robin L|2020 GMC Terrain

Confirmed Service Customer

3/4/2026

Jason was super helpful and got me into a really great car at a great price. I asked him to find me something under $500 a month that was reliable as I drive a lot for work and he was able to deliver! 10 out of 10 for Jason!!!!!

NICHOLAS HANCOCK

3/5/2026

Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!

Business Response

CLARKSVILLE, TN

KEVIN T|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

8/6/2026

Ive bought several vehicles new, but haven't received such good care as I did at Patriot.

CLARKSVILLE, TN

Adam B|2025 GMC Yukon XL 1500

Confirmed Service Customer

4/6/2026

Service Dept was great. Very friendly and helpful staff

AMANDA WILLIAMS

4/7/2026

Thank you for your kind feedback about our service department. We are pleased our friendly and helpful team made your visit enjoyable, and we look forward to welcoming you back again.

Business Response

HOPKINSVILLE, KY

Violet K|2025 Chevrolet Trailblazer

Confirmed Service Customer

7/29/2026

I wrote on the white envelope exactly what I wanted done to my vehicle. I also spoke with Wayne on the phone. I didn’t realize I had to mention over the phone that my rear windshield wiper was completely ruined and needed to be replaced since I had already written it on the envelope I dropped off with my key. Unfortunately, it was never replaced. What concerns me even more is that it wasn’t caught during the vehicle inspection. If something as obvious as a completely worn-out rear windshield wiper was missed, it makes me question how thorough the inspection really was. When I spoke with Wayne about it, he was extremely rude. Between the poor customer service and my lack of confidence in the inspection, I will not be returning. I’ll be driving to Clarksville for future service instead.

CADIZ, KY

Gary H|2018 Chevrolet Traverse

Confirmed Service Customer

4/2/2026

Did work in a timely basis

WAYNE RICHARDSON

4/23/2026

Thank you! We always appreciate hearing from our clients, and we’re thrilled you had such a positive experience with us. If there’s anything else you need help with, don’t hesitate to reach out!

Business Response

HOPKINSVILLE, KY

Anthony B|2024 GMC Sierra 1500

Confirmed Service Customer

4/22/2026

Great experience overall!

NICHOLAS HANCOCK

4/23/2026

Thank you! We always appreciate hearing from our clients, and we’re thrilled you had such a positive experience with us. If there’s anything else you need help with, don’t hesitate to reach out!

Business Response

CADIZ, KY

Jimmy Z|2023 Buick Encore GX

Confirmed Service Customer

6/30/2026

Everything was very good 👍

HOPKINSVILLE, KY

JEFF J|2026 GMC Canyon

Confirmed Sales Customer

7/30/2026

Sales person (Megan) was very helpful and got things done in a timely manner. I was in and out of the dealership in a hour and 20 minutes. Was informed step by step of what was happening. She is also very knowledgeable about the truck and continues to call to ask if I have any questions or concerns and told me to call or come by anytime if I do. Cortez was very helpful in getting me a great interest rate and extended warranty. Overall great job and would recommend Patriot for your next purchase.

HOPKINSVILLE, KY

Jerry W|2024 Chevrolet Trax

Confirmed Service Customer

4/14/2026

Staff was friendly. Service was done timely.

AMANDA WILLIAMS

4/14/2026

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any questions about your vehicle.

Business Response

MADISONVILLE, KY

Sarah C|2025 Chevrolet Trailblazer

Confirmed Service Customer

5/21/2026

My horn stopped working. We made an appt to go all the way there and expected to get it fixed. All they did was verify it was the horn and now we have to make another appt when it comes in to get it fixed. Gas and time are so expensive. I was very disappointed.

MADISONVILLE, KY

Elizabeth O|2023 Buick Encore GX

Confirmed Service Customer

6/4/2026

I needed a tire repaired, and they fit me right in. I was very grateful for that since I was having to make a trip. And as always they are very kind and courteous.

HOPKINSVILLE, KY

SUSAN H|2026 Chevrolet Equinox

Confirmed Sales Customer

6/22/2026

Joe and Jason were the best I have ever dealt with, knowledgeable, friendly and kind.

HOPKINSVILLE, KY

Leah N|2024 Chevrolet Trailblazer

Confirmed Service Customer

7/20/2026

Friendly and fast service.

HOPKINSVILLE, KY

Anthony A|2020 GMC Yukon

Confirmed Service Customer

6/19/2026

Everyone was great very helpful

PEMBROKE, KY

PAULA M|2026 GMC Sierra 1500

Confirmed Sales Customer

6/26/2026

My experience was great!!!!! Everyone was so polite and nice!! My salesman Trent, was so nice and patient with me when I had so much trouble decided on which truck to get!! I would recommend Patriot to everyone!!!!!! Thank you so much to everyone who made my purchase an easy and great day!!!!

HOPKINSVILLE, KY

John D|2024 Buick Encore GX

Confirmed Service Customer

6/29/2026

Oil & filter and tire rotation. They made me feel like they appreciated my business.

GREENVILLE, KY

Anthony H|2024 Chevrolet Tahoe

Confirmed Service Customer

7/7/2026

The service on the truck was great. The lady at the service counter was rude to my wife. The appointment was for 9:00 and the lady argued it was 11:00. My wife had the appointment marked in her phone with the time. If this happens again we will take our three cars somewhere else ! Also rude employees will cost more customers to go elsewhere.

HERNDON, KY

Joseph D|2025 GMC Sierra 1500

Confirmed Service Customer

7/14/2026

People are friendly and helpful. Appointment is usually a couple of weeks away from when you request it. I still have the issue although they fixed one of the causes. Very frustrated with the new vehicle

LEWISBURG, KY

DAVID M|2026 GMC Acadia

Confirmed Sales Customer

7/15/2026

Original visit was for a service and ended up buying a new vehicle. Megan Burnham did a fantastic job at letting everything happen organically and was not pushy.

CLARKSVILLE, TN

LISA B|2026 GMC Terrain

Confirmed Sales Customer

7/30/2026

I had an excellent experience at the dealership. Essie Saulman is an amazing saleswoman. We had a five star experience because of her. She is a very kind and caring person. She does her job well.

MADISONVILLE, KY

CHRISTOPHER C|2026 GMC Yukon XL 1500

Confirmed Sales Customer

4/22/2026

It was quick

JASON J

4/23/2026

It is great to hear everything was done quickly and to your satisfaction! We look forward to your next visit! Take care!

Business Response

HOPKINSVILLE, KY

MORGAN D|2026 Chevrolet Traverse

Confirmed Sales Customer

5/22/2026

Awesome people to work with!! They will get you a good deal.

CADIZ, KY

James C|2026 Chevrolet Silverado 2500 HD

Confirmed Service Customer

6/8/2026

Fast and friendly

CLARKSVILLE, TN

Andrew C|2015 GMC Acadia

Confirmed Service Customer

6/17/2026

Came in for repairs on short notice, they fit me in, gave me a quick diagnostic, resolved the issue in the amount of time they estimated, and had me on my way.

MADISONVILLE, KY